Tucson’s Leading Garage Door Experts
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Common Garage Door Problems
We realize how busy people are, and sometimes can’t be there to go over the Safety Features and Warranty Information with the installer. To avoid a possible service charge for things that are not covered under the warranty, please refer to the following, or refer to your Owners Manual:
No Power to the Opener:
- Check the breakers.
- Check the outlet for power.
- Check light switch: Does it also control power to the opener?
- Overheated, unplug, wait 30 minutes. Plug back in.
- Is vacation lock-out on?
Door Goes Down Part Way, Then Reverses And Or Lights Flashing:
- Check alignment of photo eyes. Both should be lit.
- Is anything crossing the beam in front of the photo eyes (rope, cobwebs, sunlight)?
Remote And Or Keypad Not Working:
- Check batteries.
- Re-program.
- Check vacation lock-out.
- Too many codes already in memory.
Wall Pad And Photo Eyes Are Lit/Opener Has No Power:
- Power Surge. Unplug from outlet for 5 minutes, plug back in.
Door Goes Down, Back Up. Door Goes Up, Back Down:
- Adjust limits (see Owner’s Manual). Limits are set correct at install.
Door Opens And Closes On Its Own:
- Check to see that none of your neighbors are on the same frequency.
- Is a satellite dish located within 5 feet of opener head?
- Check your extra remote: Are any being activated in a purse or drawer?
Door Makes A Popping Noise:
- Have you painted the door?
Rollers Out Of The Track Or Cables Slipped/Loose:
- Did the door come down on something?
Door Sits Crooked In Opening:
- Possible slipped/broken cable. Call for Service. Do not attempt to adjust.
Door Only Opens A Few Inches Then Stops:
- Possible broken spring, call for service. Do not attempt to adjust.
Reviews
See what our customers are saying.
“Very professional organization! New to the area and went off the recommendation of a friend. Very thankful for their good service, workmanship, fit and finish. Thank you!”
“My garage door was groaning when opening or closing and I didn’t know the code on the outside keypad to control it. The technician quickly set my car and the keypad to control my door. He then lubed the rollers and springs so there’s no more groaning! This service call ranks as the best I have ever had!”
“Our garage door broke, and later that same afternoon, Asa arrived and clearly and calmly explained what needed to be done to fix it. He worked his magic and by that evening all was well. We are so thankful for the quick and friendly service.”
“Overhead Door replaced our garage door and repaired the drive mechanism recently. The work was done on time as promised, at the agreed upon price, which was, we think, quite modest. There was no attempt to try to sell us more than what we wanted done. We are happy with Overhead Door and would not hesitate to use them again.”
“Had an issue at my mother‘s house called Overhead Door. They were there within one day wonderful people to work with very personal. I will use them from now on. They’re great. They don’t try to sell you what you don’t need only what you do need to make sure the doors work correctly.”
“We had a non-working garage door due to a broken motor and, in less than a day, we received exceptional service from Asa Whitney of the Overhead Door Company. He quickly diagnosed the problem, came up with an innovative solution, and completed the work for a very reasonable expense. We strongly recommend Asa to others.”
“Overhead gave us a first class experience. From inspection to sales and install, with great office support, we had confidence in the process. Reasonable pricing too.”
“These folks are knowledgeable and professional. Installers are skilled. A perfect install!”
“These folks did a great job! We were out of town when we had a problem with our automatic gate, they came right out repaired the gate opener, and we are back in business. The bill was more than reasonable for the great service.”
“Very professional organization! New to the area and went off the recommendation of a friend. Very thankful for their good service, workmanship, fit and finish. Thank you!”
“My garage door was groaning when opening or closing and I didn’t know the code on the outside keypad to control it. The technician quickly set my car and the keypad to control my door. He then lubed the rollers and springs so there’s no more groaning! This service call ranks as the best I have ever had!”
“Our garage door broke, and later that same afternoon, Asa arrived and clearly and calmly explained what needed to be done to fix it. He worked his magic and by that evening all was well. We are so thankful for the quick and friendly service.”
“Overhead Door replaced our garage door and repaired the drive mechanism recently. The work was done on time as promised, at the agreed upon price, which was, we think, quite modest. There was no attempt to try to sell us more than what we wanted done. We are happy with Overhead Door and would not hesitate to use them again.”
“Had an issue at my mother‘s house called Overhead Door. They were there within one day wonderful people to work with very personal. I will use them from now on. They’re great. They don’t try to sell you what you don’t need only what you do need to make sure the doors work correctly”
“We had a non-working garage door due to a broken motor and, in less than a day, we received exceptional service from Asa Whitney of the Overhead Door Company. He quickly diagnosed the problem, came up with an innovative solution, and completed the work for a very reasonable expense. We strongly recommend Asa to others.”
“Overhead gave us a first class experience. From inspection to sales and install, with great office support, we had confidence in the process. Reasonable pricing too.”
“These folks are knowledgeable and professional. Installers are skilled. A perfect install!”
“These folks did a great job! We were out of town when we had a problem with our automatic gate, they came right out repaired the gate opener, and we are back in business. The bill was more than reasonable for the great service.”
